Interested in Maya Credit Cards, Maya Easy Credit or Personal Loan?

Tap ‘I’m interested’ on the pop-up banner in your Maya app and we’ll help you discover what you qualify for.

PRIVACY NOTICE: Eligibility Pre-Assessment for Loan Products
We provide you with this notice to help you make an informed decision before allowing the processing of your personal data for eligibility checking and pre-assessment of loan and credit products offered within the Maya mobile app. 

By opting in, you are allowing MAYA PHILIPPINES, INC. to share your personal data (Full Name, Nationality, Date of Birth, Place of Birth, Current/Permanent Address, Partner Membership ID/Number, Email Address, Gender, Civil Status, Mother’s Maiden Name, Educational Attainment, TIN, Alternative Contact Number, Nature of Work, Job Title, Monthly Income, Source of Income, Company/Business Name, Contact Reference Name and Mobile Number), from your Maya account profile and partner brand registration channels (where applicable), to MAYA BANK, INC. and allow them to process it for the following purposes: 

  • Validate your identity and conduct eligibility checks for qualified loan and credit products 
  • Run credit scoring programs and initiatives and pull credit reports from government regulatory agencies, banks and other financial institutions, credit card companies, loyalty program partners, credit bureaus or credit reference agencies to help us decide on your credit card application, to qualify you for a credit limit adjustment, to review your past credit card applications with us, to supplement and update personal information, and to check your payment behavior with other lenders.  
  • Communicate and reach out to you via in-app or through a call regarding any clarifications necessary and when new products are ready for you.  
  • Submit credit information, credit investigation reports, or for any other reports pertinent to the customer’s credit history and account-related updates, including but not limited to, providing information to the Credit Information Corporation in accordance with Republic Act No. 9510, otherwise known as the Credit Information System Act.  
  •  Enable eligible loan products to be made available for your voluntary activation within the Maya mobile app 
  • Share your latest personal data with MAYA BANK, INC. whenever:  
    1. Your customer records undergo periodic review with Maya, in compliance with Bangko Sentral ng Pilipinas and Anti-Money Laundering Council requirements.  
    2. You request your personal information to be updated with Maya  
  • Make your Personal Data available to Maya affiliates and partners for them to process the Personal Data, for the same purposes as indicated above; and  
  • Permit Maya’s affiliates and partners also to make your Personal Data available:  
    1. To third parties who provide products or services to Maya or its affiliates and partners for the same purposes as described above; and  
    2. To other third parties, where required or permitted by law, including regulatory authorities, government agencies, as well as parties with whom you voluntarily transact.  
  • For availed loan and credit products, facilitate debt recovery efforts and ensure timely resolution of outstanding balances in the event of a payment default. This includes communication related to debt collection, negotiation, and settlement by us or from our authorized partners and their agents.  

For more information on how we process your personal data and to view the list of our partners and affiliates, you may visit: maya.ph/privacy and mayabank.ph/privacy respectively.  

The information collected will be retained throughout your active use of your Maya loan products and shall remain in our records for compliance purposes subject to their applicable retention policies. We value your rights as data subjects under the Data Privacy Act of 2012. For privacy-related concerns or to exercise your privacy rights, please visit maya.ph/privacyrightsportal.