Partner Merchants

Meet the brands offering the Maya experience

Communication Entertainment Food Gas Station Pharmacy and Medicine Supermarkets Retail Education Service Travel and Transportation Utilities

Utilities

Conveniently pay for all your bills with up to P18,000 Maya Credit

Travel and Transportation

Got any travel plans? Conveniently pay with up to P18,000 Maya Credit for all your travel and transportation-related expenses

Featured partners

Supermarkets

Eliminate the long lines and hassle from your regular trips to the supermarket when you checkout with up to P18,000 Maya Credit!

Featured partners

Service

Paying for services is now easier and more convenient with up to P18,000 Maya Credit

Featured partners

Education

Skip all the lines and seamlessly pay tuition and other educational expenses in an instant with up to P18,000 Maya Credit

Featured partners

Retail

Conveniently shop for clothes, gadgets, furniture, and other retail items when you pay with up to P18,000 Maya Credit

Featured partners

Pharmacy and Medicine

Looking after your health is easier than ever when you pay with up to P18,000 Maya Credit

Featured partners

Gas Station

Need to fuel up? Pay with up to P18,000 Maya Credit in our partner gas stations nationwide

Featured partners

Food

Pay for all your favorite dine-in, takeout, or delivery treats with up to P18,000 Maya Credit

Featured partners

Entertainment

Buy tickets and upgrade your subscription with up to P18,000 Maya Credit

Featured partners

Communication

Buy load or upgrade your mobile plan with up to P18,000 Maya Credit

Featured partners

It’s everything and
a bank. What more
could you need?

For existing Maya users, update your app to Maya

For existing Maya users,
update your app to Maya

It’s everything and
a bank. What more
could you need?

For existing PayMaya users, update your app to Maya

For existing Maya users,
update your app to Maya

Interest rate chart

Interest rate	New & existing depositors	Reflected as
Base rate	4% p.a.	1. Base 2. Tax withheld
Boosted interest rate unlocked at P250 accumulate spend	5% p.a.	1. Bonus 2. Tax withheld
Boosted interest rate unlocked at P1,000 accumulate spend	6% p.a.
Boosted interest rate unlocked at P20,000 accumulate spend	8% p.a.
Boosted interest rate unlocked at P30,000 accumulate spend	10% p.a.

GET PHP100 WHEN YOU OPEN & DEPOSIT TO YOUR MAYA SAVINGS

Promo period is from June 24 to July 31, 2022
This promo is open to Maya users who have accomplished the following within the promo period
1. New Maya users who have signed up and upgraded their account within the Maya App, excluding embedded wallets (Gigalife, Rockwellist, Messenger, etc.
2. Have opened a Maya Savings account
3. Have deposited any amount to their Maya Savings account
Users who signed up for Maya and opened a Maya Savings account before or after the promo period are not eligible for the program
Qualified users can earn PHP 100 cashback voucher when they are able to accomplish all the steps in Step 2.
To deposit money to your Maya Savings account, just go to the Maya Savings dashboard and tap deposit from Maya wallet to your Maya Savings account.
The user can earn the PHP100 cashback voucher only after depositing any amount to their Maya Savings account.
Qualified users will receive their cashback voucher in the Maya app up to fourteen (14) business days after the promo period.
To redeem the voucher, follow these steps:
1. Open the Maya app and log in to your account
2. Tap “Vouchers” in the home screen
3. Select the voucher you want to redeem under “Available” and tap “Claim”
4. Review the details and amount of the voucher and tap “Claim Now”
5. You will receive a notification of the voucher redemption in-app and via SMS
6. Redeemed voucher amount will be reflected in your Maya account balance
All Maya users must follow strict compliance with mandatory social distancing requirements as imposed by the Philippine government to prevent the spread of the COVID-19 virus. For your health and safety, always remember to maintain spacing of at least 1 meter in diameter between you and other people while in public areas.
Maya users with merchant accounts and those under Maya Business App are disqualified from participating in this promo.
This promo is applicable to unique and valid Maya accounts only. Maya reserves the right to withdraw rewards or prizes if one person has already received the prize or benefit beyond the maximum reward, even if already issued.
Maya users with duplicate accounts or who are blacklisted cannot participate in this promo. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or participant is blacklisted.
Maya reserves the right to refuse the awarding of rewards or prizes to accounts that are proven to be invalid or fraudulent or a result of gaming (i.e. abuse of system or weakness in the promo to win prizes or receive benefits).
Should the qualified deposit transaction be cancelled or declined within the promo period, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled transaction, even if the cashback or reward has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI FTEB shall be considered final. For clarifications and complaints relative to this promo, please email support@maya.ph.
Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – Php 50,000 for starter accounts and Php 100,000 for upgraded accounts.
Deposits are insured by PDIC up to P500,000 per depositor.

DTI Fair Trade Permit No. FTEB- 145630 Series of 2022

Channel	Details
Maya Bank, Inc. Support Page	https://support.mayabank.ph/
Help Center	Access the Help Center by logging in to the Maya app, tapping the Menu button on the upper left corner, and tapping ‘Help’.
Email	support@mayabank.ph
Maya Bank Customers Hotline	Maya Bank Customer Service No.: (+632) 884577-88 Domestic Toll-Free Landline: 1-800-1084-57788 Using your Smart number: *788

Product	Balance Earning Interest	Base Interest Rate p.a.	Boosted Interest Rate p.a.*
Maya Savings	PHP 0.01 – PHP 100,000.00	3.5% p.a.	Up to 11.0% p.a.
	PHP 100,000.01 – PHP 5,000,000.00	3.5% p.a.	0.00% p.a.
	PHP 5,000,000.01 and above	0.00% p.a.	0.00% p.a.

Product	Balance Earning Interest	Interest Rate p.a.
Personal Goal (per goal account)	PHP 0.01 – PHP 1,000,000.00	6.00%
Personal Goal (per goal account)	PHP 1,000,000.01 and above	0.00%

Fees & Charges	Amount	Remarks
Dormancy Fee	Waived*	Charged after five (5) years from last activity
Account Closure	Waived*	Charged if the account is closed within 30 days from account opening
ADB falls below the minimum required	Waived*	Charged if the account’s ADB falls below the required ADB
Bank Statement Generation *Coming Soon*	Waived*	Charged for requests to generate bank statements
Bank Certificate Generation Coming Soon	Waived*	Charged for requests to generate bank certificates
Transfer to Maya wallet	Free	Charged for transactions made to Maya wallets
Transfer to other Maya Bank Accounts	Free	Charged for transactions made to another Maya Bank account
Transfer via InstaPay	PHP 15.00 per transaction	Charged for transactions done via InstaPay
Transfer via PESONet	PHP 15.00 per transaction*	Charged for transactions done via PESONet

Partner Merchants

Utilities

Travel and Transportation

Featured partners

Supermarkets

Featured partners

Service

Featured partners

Education

Featured partners

Retail

Featured partners

Pharmacy and Medicine

Featured partners

Gas Station

Featured partners

Food

Featured partners

Entertainment

Featured partners

Communication

Featured partners

It’s everything and a bank. What more could you need?

It’s everything and a bank. What more could you need?

CONSUMER DEPOSIT TERMS AND CONDITIONS

1. General Terms and Conditions

2. Definition of Terms

3. Opening of an Account

5. General Terms of Service

6.Your Obligations

7. User Representation and Warranties

8. Reserved Rights

9. Closing of Account

10. Data Privacy Statement

11. Liabilities

12. Governing Law and Venue of Litigation

13. Non-Waiver of Rights by Maya Bank

14. Separability Clause

15. Amendments

16. Notices

17. Customer Service

18. Corporate Governance

Annex A Table of Interest Rates

Annex B Table of Fees and Charges

Annex C Special Provisions on Deposit Products

1.Personal Goals

Interest rate chart

GET PHP100 WHEN YOU OPEN & DEPOSIT TO YOUR MAYA SAVINGS

What are you looking for?

It’s everything and
a bank. What more
could you need?

It’s everything and
a bank. What more
could you need?