Maya Credit Merchant

Maya Credit is a virtual credit line that lets your customers borrow up to P15,000 within the app. They can use this to pay their bills, buy groceries, purchase load, or upgrade their smartphone. This credit line can be accessed for eligible users – giving them cash whenever they need it. 

If you are an existing Maya merchant: the agreed standard MDR (fees) for Maya will also apply for Maya Credit. 

If you are a new Maya merchant: the default standard MDR (fees) of 1.5% for in-store payments and 2% for online payments will apply.

If you are an existing Maya merchant: we'll activate Maya Credit to all existing merchants in phases.

If you are a new Maya merchant: Maya Credit is automatically activated when you get Pay with Maya as a payment solution.

As a Maya Credit merchant, you'll receive merchandising materials from Maya. 

Maya will also help you on the following: 

1. Nudge your customers via in-app pushes to use Maya Credit for their purchases prior to checkout
2. Actively promote merchants like you that accept Maya Credit as a payment option to our customer base
3. Provide online and offline support through in-app banners and interstitials, a separate category for Maya Credit merchants, store page enhancements, joint marketing, and merchandise for your store

Your relationship manager will walk you through the full details of the support we'll provide. 

For merchant concerns and inquiries, contact us at (+632) 8-845 -7700, domestic toll-free (via PLDT landline) at 1-800-1888-6571, or at [email protected]